Please refer to the section entitled, ”How Can I send a Notice to Evernote” in the Terms of Service on how to provide notice.Īs described in the Terms of Service section entitled, “Right to Modify the Service,” where a modification or interruption of any part of the Evernote service adversely affects you and alternative remedies as specified in our Terms of Service are not available, we may refund a portion of your Individual Paid Service subscription fee equal to the remaining unused term of the Individual Paid Service subscription, as we determine appropriate or as may be required by applicable law.Įvernote Business Customers are eligible for refunds under certain conditions. The cancellation will be effective upon our receipt of your notice and our determination that you are authorized to effect such cancellation. To be eligible for a refund, you must provide written notice which must (a) identify your account and (b) request cancellation of the specific Individual Paid Service. Where we materially modify the Evernote Terms of Service, Privacy Policy, or Commercial Terms during a billing period and such modification ('Terms Modification') adversely affects you, we may refund a portion of your Individual Paid Service subscription fee equal to the remaining unused term of the Individual Paid Service subscription, as we determine appropriate or as may be required by applicable law. We reserve the right to issue refunds or credits at our sole discretion in the following situations: However, if we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future. Capitalized terms used in this policy but not defined shall have the same meaning ascribed to them in the Agreement.Įxcept as described below, Evernote Plus and Premium subscriptions ('Individual Paid Service' subscriptions) are non-refundable, and no prorated refunds or credits will be offered for partially used subscriptions.

In the event this Refund Policy conflicts with any agreement you have with Evernote, including, but not limited to, the Evernote Terms of Service, Commercial Terms, or Evernote Business Agreement (each referred to as 'Agreement'), such Agreement will govern.

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